![]() Additional cancellation terms: Where Additional Terms and Conditions of Sale are applicable to any product or service you have ordered from us, these may also govern your cancellation rights and you should review these carefully.The sale of customised goods or perishable goods, sealed audio or video recordings, or software, which has been opened.Applicability of cancellation rights: Legal rights of cancellation under the Distance Selling Regulations available for UK or EU consumers do not apply to certain products and services.If you are considering cancelling or wish to cancel a product you have ordered from us, please be aware of the following terms that apply: For further information about your statutory rights, contact your local authority Trading Standards department or consumer advice centre (for example the Citizen’s Advice Bureau if you are in the UK). Refunds for orders cancelled under the provisions of the Consumer Protection (Distance Selling) Regulations will be processed in accordance with your legal rights. If you have a query about an order you have not received in the timescale expected please call us on 02081449740, or email us at Please notify us as soon as possible in the event of a delay to the selected service and we will investigate and try to resolve, unfortunately we cannot be accountable for delayed items ReturnsĪs a UK/EU consumer, you have the legal right, under the Consumer Protection (Distance Selling) Regulations 2000 to cancel your order within thirty (30) working days following your receipt of the goods or the date on which we begin provision of the services. You can find our contact information by clicking here Lost Deliveries If your order is late our customer services team will be happy to assist you further. You have ordered Next Day after 3pm and your order has not arrived within 2 working days.You have ordered Next Day before 3pm the day before and your order has not arrived the following day.You have ordered using a Standard service and it is 14 full working days since you placed your order.Please check the date of your order and the delivery service you selected. We NOW ship Worldwide! Shipping rates differ according to weight and location. We do not currently deliver on Weekends or Bank Holidays and our lead times are not guaranteed. Standard Delivery takes 1-2 working days and Next Day Delivery is for orders placed before 3 pm. Next Day Delivery – £9.99 (orders placed before 3:00pm).Standard Delivery on all orders minimum spend Royal Mail 1st Class Service ( 2-4 business days) - £ 1.49.We offer our standard delivery services throughout the UK and Northern Ireland. ![]() Orders placed after 3pm on a Friday and across the weekend will be delivered on Tuesday. Orders placed after 3pm on any given day may get dispatched that day but are more likely to be dispatched the following working day and therefore delivered the day after. ![]() Order by 3pm Monday to Friday, select the Next Day delivery option, and your order will be dispatched later that day and delivered on the next working day. We offer a Next Day service for UK Mainland customers. Orders weighing over 1kg will be delivered by DPD at no extra cost. We currently use Royal Mail to deliver orders weighing less than 2kg. ![]() Enjoy fast & free standard shipping – with option for next day delivery at an additional cost. and made of stainless steel.We pride ourselves on being able to offer unbelievable prices and promotional offers on a massive range of products.
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